Enrollment Specialist I

Job not on LinkedIn

🔥 4 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Modivcare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

🚗 Transport

💰 $525M Post-IPO Debt on 2024-07

Healthcare Insurance • Transport

Modivcare is a company that focuses on simplifying the experience of living with complex healthcare needs by providing a comprehensive suite of supportive care solutions. They specialize in non-emergency medical transportation, personal care, and virtual & remote patient monitoring. Modivcare works closely with Medicaid Plans, State Agencies, Medicare Advantage, SNP Plans, health systems, healthcare professionals, and transportation providers, ensuring that members receive necessary health services. Through innovative technology and data-driven strategies, they address social determinants of health by offering services like quality transportation, chronic care management, meal delivery, and in-home assistance, aimed at optimizing patients' health outcomes and improving their overall experience.

📋 Description

• Focuses on customer acquisition and retention by providing prospective members with qualifying services available • Interacts with external and internal customers in a professional, helpful, and courteous manner • Assists in the processing of new member referrals and entering member information into company databases • Escalates member complaints or concerns to more senior team members • Answers member questions using scripted and non-scripted responses • Maintains access to, and security of, highly sensitive materials • Participate in other projects or duties as assigned

🎯 Requirements

• High School Diploma or GED required • Zero (0) plus years of related professional experience • Or equivalent combination of education and/or experience • Ability to work flexible hours and overtime when needed • Self-motivation and the ability to work with teams • Proficient in the use of Word, Excel, Outlook, and PowerPoint • Excellent oral and written communication skills.

🏖️ Benefits

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post --Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)