ROI Quality Analyst

🔥 0 minutes ago

🎸 Tennessee – Remote

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💵 $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of MRO

MRO

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📋 Compliance

💰 Series unknown on 2019-11

SaaS • B2B • Compliance

MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information.

📋 Description

• Reviewing records pulled by the ROI Account Manager to ensure accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations. • Creating invoices for medical record requests in accordance with state/federal regulations, when necessary. • Providing and logging detailed and accurate information on each file/chart processed in accordance with MRO Clinics policies/procedures. • Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with medical records requests. • Providing world-class customer service to patients and clients while ensuring patient privacy. • Handling high call volumes while maintaining a high level of service and professionalism. • Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time.

🎯 Requirements

• Thorough and detail-oriented • Professional demeanor • Customer oriented disposition • Demonstrate a positive attitude, and be able to interact well with employees • Demonstrate excellent communication skills • Proven consistent dependability and attendance • Confidentiality and discretion is required • Ability to conduct and interpret HIPAA/Privacy Guidelines • Solid organizational skills, including multitasking and time-management and the flexibility to adapt to frequent changes in the industry. • High School Diploma/GED required.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • life insurance • 401(k) plan

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