Product Designer, Services – LUMA

🕒 March 16

🇺🇸 United States – Remote

💵 $109k - $137k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

MURAL

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤖 Artificial Intelligence

🏢 Enterprise

⚡ Productivity

Artificial Intelligence • Enterprise • Productivity

MURAL is a secure, AI-powered visual work platform designed to enhance collaboration across teams and enterprises. It integrates with Microsoft 365 to offer an improved user experience, fostering innovation and teamwork through interactive whiteboards, mind maps, and a variety of templates. MURAL helps organizations break down silos, empower productivity, and enhance communication by creating a visual space for teams to connect, innovate, and solve problems efficiently.

📋 Description

• Expand and evolve LUMA’s core curriculum, training programs, and resources. • Design and launch new services that meet client needs. • Ensure LUMA customers realize measurable value from our offerings. • Define and prioritize the roadmap for LUMA’s training programs, core curriculum, and new offerings. • Collaborate closely with LUMA practitioners, facilitators, instructional designers, and service delivery teams to create offerings that engage and inspire. • Translate customer needs, facilitator feedback, and learning science insights into clear requirements and prototypes for new experiences. • Apply service design sensibilities to ensure learning programs are intuitive, engaging, and easy to adopt at scale. • Partner with Customer Success, Marketing, and Enablement to drive participation, usage, and measurable skill adoption. • Monitor program performance and participant outcomes, using data to inform iteration and long-term planning.

🎯 Requirements

• 3+ years of product design, instructional design, or related product experience. • Strong familiarity with human-centered design, innovation frameworks, design thinking, or facilitation methods. • Excellent service design and experience design skills — able to contribute to concepting, workshop design, curriculum flow, and visual assets. • Proven track record of delivering impactful training or experiential programs from concept through launch. • Strong communication skills and ability to collaborate across multiple disciplines. • Experience operating as a product-fluent designer in a fast-paced, cross-functional team. • Comfort using AI tools to enhance workflows, efficiency, and decision-making.

🏖️ Benefits

• Bonus • Benefits