Claims Specialist III – Mortgage

🕒 May 29

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LoanCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

👥 B2C

🏠 Real Estate

Finance • B2C • Real Estate

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Prepare mortgage insurance claims on all agencies or investor - acquired properties • Complete reconciliation of all advances to be included in the claim • Validate all the necessary supporting documents needed for the claim • Maintain clear records and reports for management regarding daily production • Conduct internal department quality control audits of post claim activities • Identify current trends that would result in additional training measures to be utilized by Supervisors • Complete internal department quality assurance audit prior to claim submission • Assist with updating appropriate workstations for claim payments • Assist with post claim agency/client demands • Follow up and track payment of filed claims • Conduct miscellaneous research to complete daily tasks • Conduct research for post-claim activities such as “missing documents and/or agency inquiries” • Complete tasks queue and notate internal system accordingly • All other duties as assigned.

🎯 Requirements

• High School Diploma or equivalent required • 4 - 5 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field • Strong knowledge of accepted business practices in the mortgage industry and understanding of claims process • Strong knowledge of foreclosure process and appropriate guidelines • LPS-MSP (Mortgage Servicing Platform) experience • Ability to manage time and priorities • Ability to make sound decisions and resolve issues • Ability to work independently and effectively meet deadlines • Ability to communicate effectively in writing, in person, and by telephone • Ability to use Microsoft Office applications, specifically, Excel and Word • Ability to maintain strict confidentiality.

🏖️ Benefits

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Fidelity National Financial matching 401(k) and employee stock purchase plans • Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being • Discounts on gym memberships, pet insurance, and employee purchasing programs • Access to a tuition reimbursement program that supports your continued education and professional growth.