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Interim Clinical Operations Director

πŸ”₯ 2 hours ago

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Logo of MyWellbeing

MyWellbeing

11 - 50 employees

Founded 2017

πŸ₯ Healthcare

πŸͺ Marketplace

πŸ‘₯ B2C

πŸ’° Venture Round - My Wellbeing on 2022-02

Healthcare β€’ Marketplace β€’ B2C

MyWellbeing is a consumer-focused mental health telehealth marketplace that helps people find and book therapists and coaches. It offers a proprietary, free matching experience that recommends 3–6 personalized providers based on a short questionnaire, provides telehealth booking and communication, and features mental health resources, quizzes, and a provider network across multiple U. S. states. MyWellbeing’s affiliated practices are independently owned and licensed clinicians who deliver care via the MyWellbeing platform.

πŸ“‹ Description

β€’ Management of clinical team operations β€’ Regular check-ins with clinical supervisors to manage core KPIs: utilization, note compliance, etc. β€’ Escalation management for unresolved issues β€’ Metrics and capacity reporting β€’ Provider utilization and documentation compliance oversight β€’ Client operations oversight and KPI management β€’ Compliance and quality assurance processes β€’ Administrative support for leadership meetings β€’ Coordination of teams and clinical supervision structure changes

🎯 Requirements

β€’ 5+ years in healthcare, behavioral health, or clinical operations, with experience managing or overseeing clinical functions β€’ Demonstrated metrics, data, and dashboard management skills β€’ Experience with EHR systems and clinical workflows in a behavioral health or therapy setting β€’ Comfortable working in a high-autonomy, small-team environment β€’ Excellent written and verbal communication β€’ Clinical background: licensed clinician (LCSW, LPC, LMHC, LMFT, or equivalent) or clinical director/supervisor-level management experience in behavioral health strongly preferred β€’ Familiarity with AI-assisted clinical documentation tools and adoption rollouts β€’ Experience overseeing credentialing, Medicaid compliance, or payer readiness processes

πŸ–οΈ Benefits

β€’ Professional development β€’ Mentoring and supervision β€’ Remote work flexibility

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