Funding Supervisor

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National Seating & Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

👥 B2C

🛒 Retail

B2C • Retail

National Seating & Mobility is a provider of mobility and accessibility solutions that offers customized power and manual wheelchairs, seating and positioning systems, stair and vehicle lifts, ramps, home modifications, service and repair, and home medical supplies. The company operates local locations and a support network delivering evaluations, preventive maintenance, financing, and personalized care to help people with disabilities live more independently.

📋 Description

• Manages transaction cycle time (TCT) from Ready to Process to Funding Approval • Coordinates and manages the hiring, training, mentoring, performance, continuous education, and career development of the Funding Specialist Team • Develops and maintains training materials, guides and progress reporting • Management and career development of the Funding Specialists and Lead Funding Specialists that results in self-sufficient performance management • Monitors productivity, quality, and compassion of Funding Specialists • Ensures productivity of Funding Specialist assignments and directs work order caseloads • Coordinates temporary coverage to ensure all orders are worked timely • Shares Key Performance Indicators with direct report team and stakeholders • Manages the credit exception process to expedited delivery when appropriate • Responsible for employee and client conflict resolution • Responsible for payroll/administrative function for all direct reports • Responsible for personal continuing education related to job duties • Performs any related job duties assigned by the Division Funding Director

🎯 Requirements

• 5 years of experience in Complex Rehab Technology Funding operations • 2 years of experience managing a minimum of 10 direct reports • Proficient in Microsoft Excel, Word, and Outlook • Ability to review, analyze and interpret general business reports, technical procedures, work instructions and governmental regulations

🏖️ Benefits

• 401k • company paid Long Term Disability • tuition reimbursement