Technical Product Manager – Platforms, AI

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🔥 0 minutes ago

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Nava

501 - 1000 employees

Founded 2015

🏛️ Government

☁️ SaaS

🌍 Social Impact

Government • SaaS • Social Impact

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Help application development teams understand and prioritize needs related to shared platform and infrastructure capabilities • Structure incoming requests into clear problems, requirements, backlog items, decisions, and follow-up actions • Partner with technical leads to translate DevSecOps, infrastructure, reliability, operational readiness, and security/compliance work into product outcomes and stakeholder-facing artifacts • Help balance urgent team-specific support requests with investments in reusable patterns, standards, documentation, automation, and shared services • Support roadmap, backlog, intake, prioritization, documentation, and communication practices for shared platform services • Facilitate alignment across project, application development teams, Nava, partner contractors, delivery leadership, and technical stakeholders • Help make platform value visible through clear service definitions, adoption signals, operational metrics, risk summaries, and stakeholder updates • Support transition, onboarding, knowledge transfer, and operational-readiness artifacts as platform services evolve

🎯 Requirements

• 5+ years of experience as Senior or Principal level product management, technical product ownership, or closely related experience • Experience working on platform, infrastructure, DevSecOps, cloud, reliability, internal tools, developer experience, enterprise software, or other technical products • Experience with AI-enabled product delivery, AI platform enablement, responsible AI governance, or infrastructure support for teams building AI-enabled products • Strong ability to turn ambiguous technical work into clear priorities, roadmaps, workflows, artifacts, requirements, and decision points • Comfort working closely with engineers, architects, delivery leads, security/compliance stakeholders, and client partners • Ability to balance stakeholder needs, delivery capacity, governance, security, operational risk, and cost • Excellent written and verbal communication skills for technical and non-technical audiences • Strong facilitation skills in multi-team environments with evolving priorities • Ability to meet public trust clearance requirements

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

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