Client Services Executive

🕒 July 9

🐻 Alaska, Hawaii, +11 more states – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🎸 Mississippi – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

💵 $75k - $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Delegate, support and provide guidance to colleagues in Senior CSC and CSC roles • Pull data from 3-D and other Navi-tools to deliver facts-based presentations (including Strategic Business Plans, VALUE Summaries, and Performance Standard reports) to clients. • Work closely with Clinical Account Executive on data, strategy, and the Navitus team approach to all meetings • Ensure immediate Client Services team has a plan to mediate any unmet PGs moving forward; Client Services should always have a debrief with an internal department which has failed to meet a PG • Client Services Executive should be able to perform both basic training and specialized training on client-facing platforms, as long as the client has placed this request ahead of time • Facilitate resolution of escalated member/Client issues requests • Manage Clients Contract maintenance and performance • Travel to Client sites • Provide mentoring to the coordinator levels • Other duties as assigned

🎯 Requirements

• Bachelor's degree in business, marketing, or related area preferred • Knowledge of PBM or health care industry preferred • Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives • Ability to work independently and prioritize work to meet client needs • Strong team orientation, commitment to sales, and client service and desire to succeed • Willingness to travel as needed to meet goals • Excellent verbal and written communication, presentation and negotiation skills required • PC skills; Microsoft Office, Email, and Internet • Valid State Driver’s License and current Automobile Insurance Policy • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!