
1001 - 5000 employees
Founded 2019
👥 B2C
🏠 Real Estate
☁️ SaaS
B2C • Real Estate • SaaS
Neighborly® is the world’s largest home services company, delivering premium service experiences across homes and businesses, primarily through franchising. Their wide range of brands repair, maintain, and enhance properties to make life easier and more enjoyable for homeowners. Neighborly's consistency and quality work define their leadership in the home services space as they strive to become a beloved household name. The company emphasizes their Code of Values, focusing on Respect, Integrity, Customer Focus, and Having Fun, which sets the cultural tone for their business operations.
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1001 - 5000 employees
Founded 2019
👥 B2C
🏠 Real Estate
☁️ SaaS
B2C • Real Estate • SaaS
Neighborly® is the world’s largest home services company, delivering premium service experiences across homes and businesses, primarily through franchising. Their wide range of brands repair, maintain, and enhance properties to make life easier and more enjoyable for homeowners. Neighborly's consistency and quality work define their leadership in the home services space as they strive to become a beloved household name. The company emphasizes their Code of Values, focusing on Respect, Integrity, Customer Focus, and Having Fun, which sets the cultural tone for their business operations.
• Serve as a guide to new owners through initial onboarding and training including software, brand standards, sales, and customer service processes • Ensure all internal and external set up and testing is completed successfully for starting service • Have a deep understanding of solutions available in our call center application and how those apply to each brand and franchise office uniquely • Assist in determining the franchise owner’s needs for a successful selling and/or scheduling solution • Assist in the retention of existing franchise owners by suggesting and implementing solution-based account settings • Act as a key facilitator for the introduction and training of new CaN features and solutions, ensuring a smooth adoption by franchise owners
• A minimum of five (5) plus years of relevant business, industry, or system experience • Extensive knowledge of standard software including, but not limited to, Adobe, Word, Excel and PowerPoint • Task oriented, detail oriented, process driven, relational, possesses poise, comfortable presenting • Ability to make decisions or recommendations for changing, interpreting, or developing important policies or programs, then executing against that • Business Acumen • Ability to hold people accountable • Outstanding communication skills • Mastery of MS Office • Problem solving • Sense of humor
• Equity and annual bonus opportunities • Paid time off • Paid holidays • Recess breaks • wellness programs
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