Program Manager, Emergency Preparedness and Response – E-ISAC

🕒 May 21

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Logo of North American Electric Reliability Corporation (NERC)

North American Electric Reliability Corporation (NERC)

51 - 200 employees

Founded 1968

⚡ Energy

📋 Compliance

🔒 Cybersecurity

Energy • Compliance • Cybersecurity

North American Electric Reliability Corporation (NERC) is an organization dedicated to ensuring the reliability and security of the North American bulk power system. NERC develops and enforces reliability standards, conducts assessments and analysis of power system performance, and oversees compliance within the electricity sector. Its mission is to effectively manage and reduce risks to the reliability and security of the electric grid across Canada and the United States.

📋 Description

• Coordinate with plan owners across incident response, business continuity, and crisis action activities • Support alignment and integration of existing plans to ensure they function cohesively during real-world events • Lead day-to-day operational preparedness efforts, including plan updates, maintenance, training program, and continuous improvement • Coordinate and execute response exercises, simulations, and readiness activities across internal teams • Establish and support clear activation protocols, escalation pathways, and defined roles during incidents • Support response activation efforts, including communications, situational awareness, and coordination across stakeholder groups • Lead the maintenance of communication and situational awareness processes • Develop and track preparedness and readiness metrics, identify gaps, and support remediation planning • Take an active role in cross-sector and industry emergency response activities and working groups • Coordinate NERC and the E-ISAC emergency management functions related to industry-wide response • Manage relationships with internal stakeholders, external partners, and vendors supporting emergency preparedness and response

🎯 Requirements

• 10+ years of experience in emergency management, incident response, crisis management, or similar operational environments • Demonstrated experience developing, maintaining, and operationalizing emergency response or continuity plans • Strong background in designing and delivering training or educational programs with the ability to translate complex concepts into clear, actionable guidance for diverse audiences • Proven ability to coordinate across multiple teams and stakeholders in both steady-state and incident-driven environments • Strong project management and organizational skills with attention to follow-through and execution • Ability to perform effectively in fast-paced, high-pressure, and ambiguous situations • Experience planning and leading response exercises and facilitating after-action reviews • Familiarity with incident command systems, emergency management frameworks, and crisis coordination practices

🏖️ Benefits

• Background check will be conducted prior to employment. • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. • The position may be based remotely but must be able to travel to NERC offices or meeting locations if needed. • Reimbursement of travel expenses will be in accordance with the company's travel and expense reimbursement policies. • Occasional travel to conferences or company events. • This position is classified as exempt.

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