Qualitative Researcher – Employee Listening

🕒 4 days ago

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Netflix

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

📱 Media

👥 B2C

Media • B2C

Netflix is a global streaming entertainment company and content producer whose stated mission is "to entertain the world. " It operates a consumer-facing subscription platform offering on-demand TV shows, films, and original programming, and also runs a public careers site emphasizing culture, inclusion, and hiring accommodations. The provided text highlights Netflix’s focus on recruiting talent worldwide, its work-life and culture pages, and its public-facing employer materials.

📋 Description

• Design and execute qualitative research studies (focus groups, 1:1 interviews, ethnographic observation, content/thematic analysis) to explore employee experience and talent strategy topics in depth • Partner with the broader Employee Listening team to identify where qualitative methods should complement or extend survey/quantitative data • Develop a scalable approach to qualitative research that works across a large, matrixed, globally distributed organization • Synthesize qualitative findings into clear, actionable insights for HR and business leaders • Partner with the Talent Data, Analytics & Insights team on mixed-methods deep dives that combine qualitative and quantitative sentiment data • Ensure qualitative research practices are culturally sensitive and effective across diverse, global employee populations • Coordinate with stakeholders across Talent (e.g., Talent Management, Talent Acquisition, Compensation) to define what qualitative research questions matter most • Maintain rigor in study design, execution, and analysis while balancing speed, rigor, and business need

🎯 Requirements

• 5+ years of experience in qualitative research, ethnography, or related methods, ideally within people analytics, employee listening, or UX/market research • Strong grounding in qualitative research design and methodology: interview protocol design, focus group moderation, thematic/content analysis, grounded theory, coding frameworks • Track record of translating qualitative findings into insights that influence decisions • Experience designing research that is culturally informed and effective across global, diverse populations • Comfortable partnering with quantitative researchers and analysts to build mixed-methods narratives • Strong stakeholder communication skills — able to translate nuanced qualitative findings for both technical and non-technical audiences • Highly adaptable and comfortable navigating ambiguity in a complex, geo-distributed organization • Experience with qualitative analysis tools (e.g., NVivo, Atlas.ti, RQDA) a plus

🏖️ Benefits

• Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • Full-time hourly employees accrue 35 days annually for paid time off • Full-time salaried employees are immediately entitled to flexible time off