Technical Program Manager – FedRAMP

🕒 May 30

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Logo of Nexthink

Nexthink

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

📋 Description

• Own and drive FedRAMP program execution across the authorized environment • Provide operational oversight for the FedRAMP system boundary • Coordinate FedRAMP processes across Security, Engineering, Product, Cloud Operations, Support, Legal, and Customer Success • Manage relationships with third-party assessment organizations, consultants, and cloud service providers • Partner with customer-facing teams to support federal customer meetings • Maintain and improve FedRAMP documentation • Track findings, risks, exceptions, and dependencies through closure • Support future public sector initiatives • Help build repeatable operating mechanisms for a federal cloud program

🎯 Requirements

• 7+ years of experience in technical program management, security compliance, cloud governance, federal delivery, or related roles supporting regulated SaaS, cloud, or public sector environments • Strong working knowledge of FedRAMP processes, including authorization readiness, control implementation, evidence management, continuous monitoring, POA&M management, and assessment coordination • Good understanding of U.S. federal programs and compliance expectations • Experience managing audits, assessments, or compliance programs involving frameworks such as FedRAMP, NIST 800-53, DoD SRG, FISMA, ISO 27001, SOC 2, or similar control regimes • Ability to understand cloud architecture, security boundaries, shared responsibility models, data flows, logging, access control, incident response, and change management • Experience working with public sector customers, systems integrators, resellers, government procurement channels, or federal security stakeholders • Track record of driving complex, cross-functional initiatives

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Long-term disability • Accidental death/personal loss coverage • Flexible Hours • Unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) • 11 company-paid holidays • 3 extra days for volunteering • Hybrid work model that balances office and remote work • Free access to professional training platforms • Up to 16 weeks of paid leave for birthing parents/primary caregivers • 6 weeks for secondary caregivers • 401(k) plan featuring up to 4% company matching contributions • Bonuses for referring successful hires after three months of continuous employment

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