Therapy Development Specialist

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Noctrix Health, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

⚕️ Healthcare Insurance

🧬 Biotechnology

☁️ SaaS

Healthcare Insurance • Biotechnology • SaaS

Noctrix Health, Inc. is a pioneering company focused on developing next-generation, clinically validated wearable therapeutics aimed at managing chronic neurological disorders. With a mission to address the unmet needs of individuals living with such conditions, Noctrix combines expertise from seasoned medical device experts, neuroscientists, and engineers to deliver innovative therapies that enhance user experience. The company's flagship product, Nidra, has received FDA Breakthrough Device Designation and is designed for conditions like Restless Legs Syndrome, representing a promising advancement in wearable health technology.

📋 Description

• Serve as a technical lead within the Customer Care team focusing on onboarding and training of clinical partners • Provide technical guidance and support to the Therapy Support team • Identify therapy support needs and provide valuable feedback to marketing, sales, customer care, and product development teams • Lead the onboarding and training of titration partners • Deliver ongoing education programs to keep partners up to date on therapy advancements • Conduct titration sessions and technical consultations as needed

🎯 Requirements

• Bachelor’s degree in engineering, biology, or a health-related field is encouraged and preferred for many promotional opportunities • Exceptional positive attitude, consistently demonstrating a willingness to go above and beyond in helping individuals navigate challenges while providing empathetic support and solutions with patience and understanding • Proven excellence in customer service, with a strong ability to empathize and effectively communicate complex technical solutions to non-technical users, ensuring a positive and supportive experience for patients seeking therapy or technical assistance • Excellent verbal and written communication skills, with the ability to collaborate effectively • Ability to understand, convey, coach, and teach others the clinical aspects and technical use of the product • Strong problem-solving and troubleshooting skills, with the ability to diagnose complex customer issues cross-functionally with minimal guidance using new technologies • Strong sense of ownership and accountability • Ability to multitask and manage multiple priorities in a complex, fast-paced environment • Previous experience in the sleep or neuromodulation industries is considered a plus • Experience with Salesforce is considered a plus.

🏖️ Benefits

• Base Pay: $70,000 to $85,000 per year + bonus