Senior ServiceNow Developer

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟠 Senior

🔧 ServiceNow

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NOVALINK SOLUTIONS LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

📡 Telecommunications

IT • Staffing • Telecommunications

NOVALINK SOLUTIONS LLC is a leading provider of IT consulting and managed engineering services, specializing in staff augmentation and contingent workforce solutions for high-profile clients across various sectors. Founded in 2003, the company serves a diverse range of markets including telecommunications, government, healthcare, energy, and finance. With a strong commitment to quality and operational efficiency, NOVALINK has built a reputation for excellence, achieving exceptional ratings and maintaining a low turnover rate in the industry.

📋 Description

• Assist with development and configuration related tasks in support of ServiceNow implementation • Develop, configure, test, and deploy solutions for backlog items • Create and enhance complex Service Catalog items • Maintain the Knowledge Base (KB) structure for governance and usability • Perform full lifecycle implementation tasks, including configuration, system integration, testing, and solution design • Create, configure, and maintain service now reports and dashboards • Author clear technical and process documentation utilizing the ServiceNow Knowledge Base module • Collaborate effectively with technical teams and business stakeholders

🎯 Requirements

• Minimum of 3-5+ years of hands-on experience as a ServiceNow Developer/Administrator • Strong, technical knowledge, and implementation experience with ITSM (Incident, problem, change, knowledge, and catalog/request management) • Deep understanding of ServiceNow Best Practices, workflow, customization, Client Scripts, Business Rules, UI, Policies, and integration protocols (REST/SOAP) • Solid understanding of ITIL frameworks, change management, and continuous process improvement activities • Exceptional Customer service skills

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development