AD, Patient & Community Liaison Northeast

Job not on LinkedIn

🔥 0 minutes ago

🦞 Maine, New Hampshire, +7 more states – Remote

🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote

💵 $152.6k - $283.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers • Empower patients and caregivers with knowledge and tools to navigate their DMD or SMA journey • Educate patients and caregivers about the benefits, proper use, and potential side effects of the brand product(s), ensuring adherence to company-approved materials and guidelines • Provide resources and education on treatment expectations • Develop relationships with local advocacy chapter leads and attend events throughout the country by hosting the Novartis table, meeting with DMD or SMA families, answering questions and delivering presentations • Reactively respond to virtual inquiries from patients and/or caregivers that come through via phone or email • Hold virtual meetings with local patient advocacy leads and/or local communities to provide education; these events may occur on weekends or weekdays after hours • Provide insights/learnings to cross functional teams to help support development of educational materials, presentations, and resources to further patient and caregiver understanding • Identify gaps in patient and caregiver knowledge and provide recommendations for improving educational content • Document interactions and feedback from patients and caregivers to improve the education program and support outcomes tracking • Contribute and participate in required internal and business reviews; may include preparation of meeting materials • Contribute and participate in functional planning for tactical plan, budgeting, etc. • Maintain high scientific and current knowledge about responsible products and therapeutic areas and maintain working knowledge of required platforms and processes (Concur, Salesforce, FUSE, etc.)

🎯 Requirements

• Bachelor’s degree in healthcare (i.e. social work, genetic counseling) education, or a related field • At least 5 years of experience in patient education, pharmaceutical, or healthcare support roles • Ability to travel 70% of time, with weekend travel required • Bilingual (Spanish/English) • Experience delivering presentations in front of a live audience with exceptional communication/interpersonal skills and ability to connect with diverse populations • Ability to present complex information in an empathetic, clear, and engaging manner • Experience working within regulatory and compliance guidelines in the healthcare or pharmaceutical industries • Proficiency in using virtual tools for education (e.g., video conferencing, webinars) with the ability to think creatively and conceptually • Ability to lead, motivate, develop, and influence others • Strong teamwork and collaborative skills and mindset • Proven ability to work effectively in a matrixed environment • Financial/budgetary experience

🏖️ Benefits

• Health, life and disability benefits • 401(k) with company contribution and match • Generous time off package including vacation, personal days, holidays and other leaves