Senior Mechanical Engineer – HVAC

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Offshore Launch

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

B2B • SaaS • AI

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Manage a high volume of HVAC work orders each day (20+), across multiple job sites • Review technician reports, photos, and videos to verify diagnoses and spot issues early • Scope jobs accurately—catching misdiagnoses, inflated bids, or missing components • Provide clear, confident direction to licensed HVAC contractors—pushing back when needed • Own communication across the job: from the field to internal operations to project wrap-up • Uphold company quality standards and act as the final gatekeeper before approval and billing • Use company internal platform and documentation tools to track job progress and ensure completion

🎯 Requirements

• 3–5+ years of hands-on HVAC experience in residential service, repair, or diagnostics • Strong field troubleshooting and diagnostic ability across unit types (split systems, gas furnaces, heat pumps, R22/R410A systems, etc.) • Experience reading and interpreting system tags, data plates, and field photos to validate technician findings • Comfort identifying misdiagnoses, inflated bids, or unnecessary replacements • Prior experience working directly with technicians or reviewing real-time work orders • Clear, confident verbal communication—you need to push back with precision, not aggression • Willingness to trade fieldwork for full-time remote employment • Fast learning curve with new software—this role relies on a custom internal platform, not off-the-shelf tools • Highly organized; able to manage dozens of open work orders simultaneously across multiple locations • Fluency in English (verbal and written); clear and concise communicator

🏖️ Benefits

• $500 bonus at 90-days • 13th month pay • HMO coverage (including dependents) • 10 Days of PTO, not including holidays • 100% remote, work from home • Annual continuing education budget