Field Service Engineer, Non-Exempt

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $71.4k - $107k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Onto Innovation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

Semiconductors • Manufacturing • Technology

Onto Innovation is a leading provider of metrology, defect inspection, lithography, and smart manufacturing software solutions. The company focuses on semiconductor manufacturers to help them accelerate product and process development, improve yield, and reduce costs. Onto Innovation offers technologies for incoming bare wafer inspection, final packaging, and everything in between, addressing challenges in logic, foundry, memory, RF/MEMS, image sensors, advanced packaging, LED/power, probe testing, and flat panel display manufacturing. Through innovation, Onto Innovation enables customers to be first-to-market with premium products by solving the most pressing process challenges and enhancing product reliability.

📋 Description

• Provide on-site professional technical support and troubleshooting • Conduct preventative maintenance and calibration of metrology equipment • Develop innovative solutions to customer challenges and ensure optimal tool performance • Collaborate with internal teams (product, engineering, marketing) to address customer needs and feedback • Manage and resolve quality issues, including submitting DOA or RMA as needed • Maintain accurate records of service activities and customer interactions • Travel, up to 75% to customer sites as required to provide support and training

🎯 Requirements

• Bachelor degree or above majored in Mechanical/Engineering/Automation/Mechatronics or related • Proficient in Microsoft Office products • Familiar with PC's and have a strong troubleshooting background • Ability to travel up to 20% both domestically and internationally and have a current Visa or entry permission • Outstanding verbal and written communication skills necessary • Hard working with team spirit • Semiconductor or medical industries experience in equipment maintenance or repair is a plus • Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)

🏖️ Benefits

• competitive salaries • comprehensive benefits package • health, dental, and vision coverage • life and disability insurance • PTO • 401(k) with employer match • Employee Stock Purchase Program (ESPP) • wellness initiatives • cutting-edge tools • collaborative, inclusive culture