Student Success Specialist – At-Risk & Live Support

Job not on LinkedIn

🔥 1 hour ago

🌵 Arizona, Colorado, +26 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $22 - $25 / hour

⏰ Full Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

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OpenEd.co

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

📚 Education

👥 B2C

Education • B2C

OpenEd. co is a provider of free, state-based homeschooling programs and resources for families. The site offers courses, clubs, cohorts, enrollment guidance, newsletters, and community support to help parents run flexible, at-home education; it emphasizes being widely recommended by homeschool families and operates across multiple U. S. states. Materials and enrollment appear focused on K–12 homeschool support delivered directly to families online (courses, clubs, resources, and informational guides).

📋 Description

• Support At-Risk Students Through Proactive Outreach • Own consistent outreach to students and families through phone, text, and virtual meetings during key moments of academic or personal concern • Build trust with families by providing timely, compassionate communication during challenging situations • Identify barriers to student success early and take action to provide meaningful support • Develop and Guide Individualized Support Plans • Lead problem-solving conversations that uncover student and family needs • Create actionable intervention and support plans designed to improve engagement, academic progress, and long-term outcomes • Provide consistent follow-up to monitor progress, adjust plans, and ensure accountability • Strengthen the MTSS and Pre-Referral Process • Coordinate with families, teachers, and internal teams to ensure interventions are documented, strategic, and effective • Help families confidently navigate complex educational systems with clarity and care • Assist in Support Implementation and Student Engagement • Assist Live Support services by opening Zoom sessions, welcoming students, helping facilitate smooth operations, and supporting teacher coordination • Track attendance, student participation, and MTSS-related data to strengthen intervention effectiveness • Monitor engagement and help identify students who may require additional outreach or support • Participate in Ongoing Family Relationship • Maintain regular communication with families as plans progress • Re-engage students or families when progress stalls or additional barriers emerge • Serve as a trusted guide through some of the most difficult educational challenges families may face • Operate with Precision, Creativity, and Compassion • Manage multiple student cases while maintaining high-quality communication and documentation • Use creativity and strong problem-solving skills to develop solutions for unique student needs • Track interventions, outcomes, and progress to strengthen team systems and improve future support

🎯 Requirements

• A compassionate relationship builder who creates trust-based connections with students and families during some of their most challenging educational experiences • A proactive problem-solver who thrives on identifying barriers, creating creative solutions, and guiding families toward meaningful progress • A highly trusted advocate who approaches sensitive family situations with professionalism, empathy, and sound judgment • A skilled communicator who can clearly navigate difficult conversations, educational processes, and intervention planning with confidence and care • A detail-oriented, data-driven team member who gathers, organizes, and applies critical student information to drive effective support strategies • A student-centered support specialist who is deeply committed to helping every child overcome obstacles and access personalized pathways to success

🏖️ Benefits

• Competitive salary $22-$25/hour and 401k plan + company matching opportunities. • Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, hospital indemnity, accident, STD/LTD, HSA, and FSA with dependent care. • Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours. Monthly tech subsidy provided. • Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work. • Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.