Student Success Team Lead – At Risk Support

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🔥 32 minutes ago

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Logo of OpenEd.co

OpenEd.co

51 - 200 employees

Founded 2008

📚 Education

👥 B2C

Education • B2C

OpenEd. co is a provider of free, state-based homeschooling programs and resources for families. The site offers courses, clubs, cohorts, enrollment guidance, newsletters, and community support to help parents run flexible, at-home education; it emphasizes being widely recommended by homeschool families and operates across multiple U. S. states. Materials and enrollment appear focused on K–12 homeschool support delivered directly to families online (courses, clubs, resources, and informational guides).

📋 Description

• Provides leadership, guidance, and oversight for the team’s support of at-risk students experiencing challenging circumstances. • Ensures students and families receive compassionate, personalized, and timely support. • Helps guide the development of individualized support plans that address barriers impacting a student’s progress. • Supports the daily operations of the at-risk student support process. • Assists with escalated student or family concerns, including communication via calls and meetings.

🎯 Requirements

• Strong At-risk student support or social work experience • Team leadership and coaching • Strong emotional resilience and sound judgment • Case oversight and escalation management • Process ownership and workflow management • Cross-team coordination • Systems improvement and scalability mindset

🏖️ Benefits

• Competitive salary and 401k plan + company matching opportunities. • Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, hospital indemnity, accident, STD/LTD, HSA, and FSA with dependent care. • Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours. Monthly tech subsidy provided. • Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work. • Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.

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