Site Merchandising – Operations Manager

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Logo of OSEA Malibu

OSEA Malibu

51 - 200 employees

💄 Beauty

🧘 Wellness

🛒 Retail

Beauty • Wellness • Retail

OSEA Malibu is a skincare company specializing in clean beauty products made from sea-derived ingredients. Founded in California, OSEA emphasizes a holistic approach to skin care with a commitment to sustainability and vegan, cruelty-free products. Their product range includes body care, cleansers, serums, and oils targeting diverse skin concerns such as anti-aging, hydration, and sensitive skin. OSEA offers a personalized skin quiz to help customers build the best routine for their skincare needs and provides flexible subscription options for their products. Operating since 1996, the brand focuses on creating high-quality, environmentally conscious skincare solutions.

📋 Description

• Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. • Own the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. • Create and manage discount codes, promotions, and product-level configurations in Shopify. • Own product tagging and catalog management to ensure consistent, well-organized site architecture. • Own on-site inventory data and coordinate with relevant teams to address discrepancies. • Build and maintain Shopify Flows to automate key tasks and streamline operations. • Partner with the Customer Experience team to identify, triage, and resolve site bugs. • Manage third-party app relationships and integrations, serving as the primary point of contact for vendors. • Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns. • Manage product ranking and presentation across various site pages to drive conversion. • Configure and optimize cross-sell and upsell logic to support average order value. • Curate and refine on-site product recommendation placements to create a personalized shopping experience. • Own search results optimization to improve relevance and surface the right products. • Optimize site metadata and content to improve search engine visibility and drive organic traffic. • Maintain and refine top navigation and filtering to reflect current assortment and customer needs. • Provide reporting and analysis on merchandising performance and search trends to inform strategy.

🎯 Requirements

• 3–5 years of experience in ecommerce, site merchandising, or digital operations (beauty or wellness industry preferred) • Hands-on Shopify experience required; familiarity with Shopify Flows and back-end product management is a strong plus • Experience with A/B testing, personalization, heatmapping, and site analytics tools (e.g., Google Analytics, Hotjar, or similar) is a strong plus. • Analytical mindset with the ability to pull reports, identify trends, and translate data into clear recommendations • Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously • Comfortable working cross-functionally across Creative, CX, and broader Ecommerce teams • Experience managing third-party app integrations and vendor relationships, including evaluating tools, overseeing implementations, and maintaining ongoing partnerships to support site functionality and merchandising goals. • Excellent written and verbal communication skills • Experience utilizing AI tools to streamline workflows and improve efficiency • Must reside in the United States to be considered for this position.

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