Associate Director, Field Launch, Change Surge

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Kerr Dental

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1891

⚕️ Healthcare Insurance

🔬 Science

🧘 Wellness

💰 Debt Financing on 2005-12

Healthcare Insurance • Science • Wellness

Kerr Dental is a company that focuses on providing dental professionals with innovative and high-quality dental products. They offer a wide range of solutions for dental procedures, including restorative materials, dental bonding agents, and hygiene products. With a commitment to advancing dental healthcare, Kerr Dental is dedicated to enhancing patient outcomes and supporting the dental industry.

📋 Description

• Provide surge execution support for launches, major tool/process releases, and high-impact organizational changes, ensuring clear sequencing, ownership, and follow-through. • Translate launch/change plans into practical field actions (readiness tasks, cutover steps, stabilization activities), ensuring clarity on who does what by when. • Identify cross-team dependencies and readiness risks early (training gaps, workflow breaks, operational constraints) and drive mitigation actions with owners. • Support cutover planning and go-live readiness, including readiness checklists, field-facing timing clarity, and escalation pathways for high-severity issues. • Coordinate hypercare mechanics during launch/change windows to ensure rapid triage, clear ownership, and timely resolution of field-impacting issues. • Drive rapid stabilization by tracking issues through to closure and ensuring recurring problems are addressed with root-cause fixes, not repeated workarounds. • Partner across teams to align execution details (timelines, readiness expectations, support model) and reduce last-minute churn during launch windows. • Maintain an integrated view of launch/change readiness signals and surface actionable watch-outs to execution leadership. • Capture lessons learned and convert them into improved readiness playbooks, templates, and standard operating patterns.

🎯 Requirements

• Bachelor’s degree required from 4-year college or university • 6+ years’ of experience in field operations, launch execution, program delivery, or execution-focused roles within complex, matrixed organizations. • Demonstrated ability to operate effectively in high-intensity environments with competing priorities and tight timelines. • Strong execution discipline, coordination skills, and ability to translate plans into clear actions and closures. • Excellent stakeholder management and communication skills, including ability to drive alignment without direct authority.

🏖️ Benefits

• health, life and disability benefits • 401(k) with company contribution and match • generous time off package including vacation, personal days, holidays and other leaves