Worldwide Partner Program Manager, Services

🕒 May 8

🏄 California – Remote

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💵 $99k - $160.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Palo Alto Networks

Palo Alto Networks

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Provide strategic direction relevant to the global Partner Services programs • Establish operational excellence for Partner Services programs • Analyze partner data quickly and accurately • Identify, develop, and implement operational processes for regional and global partner services managers • Utilize analytical findings to identify improvement opportunities • Analyze day-to-day operations and review what can be automated for better program alignment • Communicate effectively with partners and stakeholders • Resolve issues in creative ways

🎯 Requirements

• BA/BS in computer science or equivalent (MBA a plus) • 10+ years in Program Management • 5+ years in enterprise support and service delivery preferred • Proven ability to perform rapid and accurate data manipulation • Solid understanding of CRM, Tableau Developer, Contact Center, and Collaboration systems • Deep technical Program and Project Management skills (PMP or PgMP preferred) • Strong written and verbal communication, negotiating, and interpersonal skills

🏖️ Benefits

• employee benefits information available • reasonable accommodations for qualified individuals with a disability

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