Deal Desk Analyst

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Pantheon Platform

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501 - 1000 employees

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT, and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

📋 Description

• Serve as a trusted adviser to Sales on Enterprise deal-related matters. • Provide proactive support and guidance to Sales for creative deal structuring, alternative contract options, and value positioning. • Review Order Forms for accuracy, pricing, and compliance; perform to a specified set of metrics and service levels. • Manage the queue and approval process for sales orders, escalating as required. • Work closely with Sales Management, Finance, Legal, and Support teams. • Drive best practices to increase Deal Desk and sales efficiency and effectiveness across the organization, including identifying gaps or process issues. • Analyze and report on transaction trends, efficiency metrics, and areas for improving efficiency. • Deliver relevant training to new and existing salespeople on Deal Desk processes, order procedures, and overall QTC best practices. • Ensure adherence to and compliance with policies and procedures around revenue recognition and operational guidelines.

🎯 Requirements

• 3+ years of sales, finance or operations experience • Experience executing and managing complex software deals through the full order lifecycle, from initial structuring through approvals, negotiation and close • Detail oriented with the ability to multitask and prioritize at times of high volume • Deep understanding of quote-to-cash processes and contract lifecycle • Strong written and verbal communicator with the ability to collaborate effectively in a remote-first environment • Easy to work with - with a positive, collaborative attitude - you take the work seriously but not yourself! • Proficiency with Salesforce, CLM tool(s), CPQ tool(s)

🏖️ Benefits

• Industry competitive compensation and equity plan • Flexible time off, sick days, and 13 paid holidays • Comprehensive medical insurance including Health, Dental and Vision • Paid parental leave (plus fertility, adoption and other family planning benefits) • In-office workspace (San Francisco) • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development • Events and activities both team-based and company wide that inspire, educate and cultivate