Senior Project Coordinator

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Logo of Paradigm Information Services, Inc.

Paradigm Information Services, Inc.

51 - 200 employees

Founded 1993

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Technology

Paradigm Information Services, Inc. is an established, certified women-owned staffing firm that specializes in providing staffing solutions for companies in the tech sector. The company identifies and places top talent including content developers, creative designers, engineers, project managers, marketers, and support staff in various technical industries such as microelectronics, legal services, medical devices, information technology, and hardware and software services. Paradigm prides itself on building lasting relationships with both clients and consultants, ensuring ongoing satisfaction and successful placements. Their commitment extends to promoting diversity, equity, and inclusion in the tech community through partnerships and community events.

📋 Description

• Support Project Managers and Associate Project Managers with project execution, deliverables, deadlines, client status reporting, and internal project communication • Act as a backup to the Project Manager when needed and help ensure project deliverables are completed on time, within budget, and at high quality standards • Respond to client communications in a timely, accurate, and professional manner • Work with internal teams including Data Services, Software Engineering, Print/Mail Services, Contact Center, Disbursements, and Claims Operations • Provide project reporting, review reporting for quality, and help explain results in context for clients • Assist with business process documentation, project records, scheduling, calendaring, and deadline tracking • Support accurate forecasting of planned revenue based on anticipated stages of work • Train, mentor, and support other Client Services team members when needed • Support special projects and internal initiatives as a Client Services subject matter expert

🎯 Requirements

• 1+ year of Project Coordinator experience with direct client or customer contact • Strong customer service skills and a professional, calm communication style • Excellent verbal and written communication skills • Critical thinking, problem-solving, and research skills • Strong attention to detail, including clean grammar, spelling, and written documentation • Experience tracking projects, deadlines, schedules, calendars, and project records • Experience with Microsoft Office Suite, specifically Word, Excel, Access, and Outlook • Comfort working with data, reporting, and basic analysis • Flexibility, adaptability, and willingness to learn in a fast-paced environment • Bachelor’s degree or other relevant industry experience preferred • Admin, paralegal, or project coordinator experience is a plus

🏖️ Benefits

• Medical • Dental • Vision • Life • 401K • PTO • Sick leave

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