
1001 - 5000 employees
Founded 1908
🏦 Banking
💸 Finance
Banking • Finance
<Park National Bank> is a family of community banking teams that provides retail and commercial banking products and services to individuals, businesses, and communities. The bank offers checking and savings accounts, credit cards, consumer and mortgage loans, business and commercial lending (including SBA, agricultural, equipment and aircraft financing), wealth management, retirement and trust services, and digital banking tools. Park emphasizes personalized, community-focused service, local leadership, and community involvement while also providing online and mobile banking, cash management, and merchant services.
🔥 16 minutes ago
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1001 - 5000 employees
Founded 1908
🏦 Banking
💸 Finance
Banking • Finance
<Park National Bank> is a family of community banking teams that provides retail and commercial banking products and services to individuals, businesses, and communities. The bank offers checking and savings accounts, credit cards, consumer and mortgage loans, business and commercial lending (including SBA, agricultural, equipment and aircraft financing), wealth management, retirement and trust services, and digital banking tools. Park emphasizes personalized, community-focused service, local leadership, and community involvement while also providing online and mobile banking, cash management, and merchant services.
• Review and analyze real-time digital fraud alerts flagged by the bank's digital fraud monitoring systems to determine if further investigation or action is necessary. • Gather and analyze reports, records, and information from internal and external sources, including online information and bank records, to facilitate investigations. • Utilize multiple technologies such as Actimize, Compass, Client Central, and FraudMap, and employ sound judgement to examine account activity and detect potentially fraudulent activity. • Email correspondence regarding suspect transactions to appropriate stakeholders and conduct appropriate follow-up. • Correspond with internal and external entities regarding customers, accounts, and transactions to validate relevant information. • Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends. • Monitor the payment or return of transaction items based upon analysis and decisioning received from the branches. • Identify and analyze current trends to develop preventative strategies. • Create and maintain digital records and files. • Prepare reports and enter cases into the internal case management system and escalates cases when appropriate. • Maintain awareness of and adherence to the Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. • Deliver a consistent, high level of service within our Serving More standards. • Other duties as assigned.
• 2-6 years of fraud experience or related banking experience. • Must possess a high school diploma or equivalent. • Preferred 4 Year / Bachelors Degree. • Bachelor's degree in business or finance or 3+ years real-time digital platform fraud monitoring and other systems.
• A flexible work arrangement is available for this position. • This role is remote, but candidate is required to meet approximately once month on-site in Newark. • Candidate must live within the Park footprint.
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