Data Programs Manager

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PAR Technology

1001 - 5000 employees

Founded 1982

🏢 Enterprise

☁️ SaaS

Hospitality • Enterprise • SaaS

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Own retailer onboarding from kickoff through go-live. • Manage weekly scan data submission health across the full retailer base. • Serve as the primary point of contact for all retailer and CPG partner communications. • Publish the weekly health dashboard for program performance. • Coordinate with Scan Data Engineering to ensure technical setup and test submissions are completed. • Monitor each submission cycle and communicate directly with retailers on action items.

🎯 Requirements

• 3+ years of experience in program coordination, implementation management, operations, or a related role. • Proven ability to manage multiple concurrent workstreams. • Comfortable owning end-to-end processes. • Experience working in ticketing and project tracking systems (Jira, Zendesk, Salesforce, or equivalent). • Strong written and verbal communication skills. • Comfortable serving as the primary external-facing point of contact for retailers and CPG partners. • Experience coordinating across engineering, customer success, and business teams. • Bachelor's degree preferred.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities • Paid time off

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