Business Operations Analyst, AI Enablement

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

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Passport

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🛍️ eCommerce

🤝 B2B

📋 Compliance

eCommerce • B2B • Compliance

Passport is a global cross-border commerce enablement company that helps direct-to-consumer and ecommerce brands scale internationally. It provides end-to-end internationalization services including cross-border and DDP shipping to 180+ countries, in-country enablement (importer of record, local fulfillment), marketplace management, seller-of-record tax compliance, duty drawback recovery, and integrations with 3PLs and ecommerce platforms. Passport combines shipping, compliance, and localized storefront/fulfillment solutions to simplify and accelerate global expansion for B2B customers.

📋 Description

• Rethink how we work today: Map out existing workflows, identify points of failure or inefficiency, and propose solutions that improve accuracy or speed. • Build smart prototypes and solutions: Use low-code/no-code tools (and some vibe code) to help teams move faster and smarter. Make thoughtful calls on when to automate, redesign, or delegate. • Own execution: Take a project from concept to completion—whether it’s rebuilding a manual workflow, unlocking a new key capability, or implementing a new internal tool. • Partner across functions: Collaborate with stakeholders across the org (Ops, Finance, and GTM teams) to understand pain points, deliver real impact, and help shift ways of working. • Serve as a force-multiplier: Help our team—and company—live out the philosophy of “doing more with less” through emerging tech.

🎯 Requirements

• A bachelor's degree in Business or equivalent experience. • Thoughtful communicator who shares ideas clearly and collaboratively. • Strong judgment, with the ability to zoom in and out between details and strategy. • Curious and resourceful—always asking, “How might we do this better?” • Interest in experimenting with AI tools to build smarter processes. • Organized and reliable—you see things through. • Belief that improving how we work internally improves how we serve customers. • 1–2 years in business operations, or a similar execution-focused role. • Exposure to automation, process improvement, or workflow design. • Some experience with low-code/no-code tools (like Parabola or n8n), and a desire to learn more. • Light experience with SQL, scripting, or dashboards.

🏖️ Benefits

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