Manager, RevOps – Automation

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🕒 April 11

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PatientNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

Healthcare Insurance • SaaS • Wellness

PatientNow is a comprehensive software solution designed specifically for the aesthetics and wellness industry, including med spas, plastic surgery, dermatology, and weight loss practices. It offers an all-in-one platform that integrates electronic medical records (EMR), practice management, patient engagement tools, payments, and digital marketing services to streamline operations and enhance patient care. By utilizing AI and automated marketing strategies, PatientNow helps practices attract and retain patients while boosting efficiency and revenue. The platform also features tools for before and after photography, flexible financing options, and seamless integration with medical practice systems, making it a vital tool for modernizing and managing aesthetic practices effectively.

📋 Description

• Design and improve Sales and Customer Success processes to increase pipeline velocity, conversion rates, and net revenue retention • Build and manage automation across the GTM tech stack to improve efficiency and scalability • Own non-Salesforce GTM systems such as Proshort, GoodWork, and Hex, ensuring strong data quality and usability • Partner with Marketing, Sales, and Customer Success leaders to define KPIs, reporting, and dashboards • Develop and manage quotas, compensation plans, and commission structures aligned to business goals • Design and maintain territory and segmentation models across the full customer lifecycle • Identify gaps and inefficiencies in the funnel and implement solutions to improve performance • Improve pipeline generation and acceleration through better lead routing, scoring, and follow-up processes • Analyze data to provide insights and recommendations on growth, retention, and expansion opportunities • Collaborate with Product, Engineering, Finance, and GTM teams to align systems, data, and processes

🎯 Requirements

• 5 to 8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles in a B2B SaaS environment • Proven experience building and scaling GTM processes, systems, and automation • Strong experience with CRM platforms and GTM tools, Salesforce preferred • Experience designing quotas, compensation plans, and territory models • Strong understanding of the full customer lifecycle including pipeline, retention, and expansion • Strong analytical skills with experience building reports, dashboards, and actionable insights • Experience with automation tools and workflow design • Ability to operate both strategically and hands-on • Strong cross-functional collaboration skills across Marketing, Sales, Success, Finance, and Product • Experience in healthcare SaaS, aesthetics, or vertical SaaS is a plus

🏖️ Benefits

• Work at the intersection of innovation and impact • Collaborate with a talented, curious team that values experimentation, learning, and customer empathy • Be empowered to lead with autonomy while supported by strong leadership and product discipline • Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology