Senior Project Manager

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Logo of PerfectServe

PerfectServe

201 - 500 employees

Founded 2003

⚕️ Healthcare Insurance

☁️ SaaS

💰 Private Equity Round on 2018-05

Healthcare Insurance • SaaS

PerfectServe is a healthcare technology company that specializes in clinical communication and collaboration solutions. The company provides tools to improve communication between healthcare professionals, streamline clinical workflows, and enhance patient engagement. Its products include medical answering services, provider scheduling, and a healthcare operator console, all designed to ensure effective and secure communication across care settings. PerfectServe aims to reduce administrative burdens and support provider wellness while maintaining compliance with industry regulations. Trusted by over 30,000 healthcare organizations, PerfectServe integrates with existing healthcare systems to optimize provider scheduling, improve patient and family communication, and enable virtual care.

📋 Description

• Own the planning cadence, QBRs, roadmap, and the campaign and content intake and traffic system. • Manage dependencies across pillars so the creation-to-conversion handoff and the content queue actually move. • Own the martech and process backbone: Salesforce and Pardot administration in partnership with RevOps (only owning the marketing specific workflows) • Own the attribution model’s plumbing so the pipeline story is clean enough for a board or a data room. • Support the rollout of AI and agentic workflows across the team; define the playbooks, drive adoption, and track hours saved. • Identify opportunities for leveraging AI for scale. • Run delivery for the big cross-functional programs: the AI-first repositioning and exit readiness.

🎯 Requirements

• 6+ years in program or project management, marketing operations, or revenue operations, ideally in B2B SaaS. • A builder of operating systems and cadences, not just a tracker of tasks. • Hands-on with Salesforce, Pardot/Marketo, and project tooling. • An AI-first operator who has rolled out agentic workflows and driven real adoption. • Calm, organized, and able to influence without authority.

🏖️ Benefits

• Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities

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