Solutions Delivery Analyst

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Logo of Phamily

Phamily

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS

Phamily is an industry-leading in-house Chronic Care Management (CCM) and Proactive Care platform. The company supports health systems and medical groups nationwide by launching scalable in-house CCM service lines. This enables proactive patient support between visits and delivers sustainable monthly reimbursement without the need for outsourcing. Phamily is known for its cutting-edge technology that improves patient wellness, delivers superior preventative care, and maximizes organizational sustainability. The platform documents care management seamlessly and provides smart care plan templates. Catering to 20+ specialties across 33 states, Phamily enhances patient experience with high engagement rates and reduces hospitalizations significantly. With Phamily, organizations can manage 500 patients per full-time clinical worker, generating substantial revenue and profit.

📋 Description

• Manage data intake, ingestion and processing from clients • Analyze complex patient population health datasets • Ensure data accuracy and reliability through detail orientation • Collaborate with cross-functional teams for data-driven decisions • Manage patient enrollment outreaches based on eligibility • Present findings to internal teams • Monitor and analyze KPIs and metrics to generate actionable insights • Ensure compliance with HIPAA security and privacy rules

🎯 Requirements

• 3+ years in data analysis, business intelligence, or related roles • Bachelor's degree in healthcare or business • Strong analytical, communication, and presentation skills • Strong spreadsheet skills (vlookups, pivot tables, macros); no SQL required. • Strong ability to translate data into compelling stories and actionable recommendations. • Comfort working in a fast-paced, cross-functional environment. • Handle PHI with care and follow HIPAA-minded best practices. • Bonus: healthcare sector experience.

🏖️ Benefits

• Hybrid-friendly work environment • Collaborative, mission-driven work environment

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