Primary Care Coordinator

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Pine Park Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Pine Park Health is a healthcare provider that specializes in delivering in-home primary care services for older adults, particularly those residing in senior living communities. The company focuses on personalized and comprehensive care by having board-certified providers visit patients in their homes, offering convenience, and avoiding the need for long drives and wait times. Pine Park Health collaborates with community staff to promote health and quality of life, provides preventive care, chronic condition management, and diagnostic testing at home, and aims to reduce unnecessary medications. They also offer rapid care for urgent needs through a 24/7 clinical support line. Pine Park Health accepts various insurance plans, including Original Medicare and Medicare Advantage, and does not charge sign-up or membership fees for its services.

📋 Description

• Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel • Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time • Maintain accurate, compliant patient documentation within our EMR system • Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication • Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment • Participate in after-hours on-call rotation to support continuity of care • Contribute to quality improvement initiatives and operational efficiency projects

🎯 Requirements

• 2+ years of direct patient care experience in a clinical setting (Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar role) • Experience in healthcare coordination, patient services, or clinical operations • Geriatric, Medicare Advantage, or value-based care experience strongly preferred • Strong triage and prioritization skills in high-volume, real-time environments • Proficiency with EMR/EHR systems and healthcare technology platforms • Exceptional communication skills across diverse stakeholders (patients, families, physicians, facility leadership) • Self-directed and accountable; able to work independently in a remote setting • Available for on-call shifts: approximately 5 overnight and/or weekend shifts per rotation • Remote work setup: reliable high-speed internet and dedicated, HIPAA-compliant workspace required • Regulatory compliance: must maintain good standing with OIG, CMS, and Federal Health Care Programs (no exclusions or debarments)

🏖️ Benefits

• Paid Parental Leave • Medical, Vision, and Dental Insurance • 401K Retirement Plan • Cell Phone Reimbursement • Annual Wellness Allowance • FSA and Dependent Care FSA • 10 Paid Holidays • Generous Paid Time Off • Paid Sick Days