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Underwriting Technician

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🕒 May 18

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Logo of PORCH 💚

PORCH 💚

1 - 10 employees

Founded 2022

🤝 B2B

👥 B2C

Insurance • B2B • B2C

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Perform a combination of duties in accordance with departmental guidelines; these are both routine and non-routine tasks • While this person will work with guidance, they will have the ability to work within designated authority and following established procedures, routinely select and evaluate the least complex risks. • Maintain an understanding of state guidelines and state ‑specific forms. • Upon request from underwriters, may review underwriting requirements and recommend acceptance or denial utilizing standardized procedures. • Provide assistance and/or training to other Underwriting Technicians. • Use research and analysis to develop practical underwriting solutions consistent with organizational objectives. • Evaluate basic risk characteristics and analyze historical and potential account performance to make sound decisions. • Maintain a basic understanding of personal lines products, coverages, and eligibility. • Assist Underwriters by communicating with agencies on routine matters. • Assist in supporting carrier book rolls. • Identify and analyze accounts and make sound underwriting decisions within assigned authority. • Make efficient and accurate decisions to meet department service standards. • Execute policies and procedures within the assigned authority level. • Consistently demonstrate our customer experience standards by responding promptly, maintaining a positive attitude, building rapport, showing empathy, and representing Porch Values. • Recommend solutions to assigned Underwriters for risks outside authority level. • Perform special projects and other duties as assigned.

🎯 Requirements

• 3+ years' work experience, including some experience in Insurance • A Bachelor’s degree or equivalent experience • Knowledge of policy processing procedures and documentation • Basic knowledge of applicable insurance products • Proven team member with strong collaboration skills. • Demonstrated experience in exceeding co-worker or customer experience standards, including prompt responses, positive attitude, rapport building, empathy and representation of Porch values. • Demonstrated competency in performing non-routine tasks while following established procedures and guidelines. • Ability to multitask and solve problems effectively. • Strong oral and written communication skills. • Effective time‑management skills. • Self‑motivated with a desire to succeed. • Ability to adapt quickly and positively to changes. • Ability to work autonomously with minimal oversight. • Understanding and adherence to compliance and regulatory requirements. • Willingness to perform special projects and other duties as assigned. • Proficiency with Microsoft Office Suite

🏖️ Benefits

• Our benefits package will provide you with comprehensive coverage for your health, financial wellness and wellbeing. • Our health care benefits include medical, dental and vision programs with healthcare savings account (HSA) and healthcare flexible spending account (FSA) options. • Our life and disability benefits include company-provided and voluntary life and AD&D insurance and short- and long-term disability insurance. • Our financial wellness programs include a 401(k) retirement savings plan and dependent care flexible spending account (DC FSA) and transportation savings account options. • Our wellness programs include paid vacation of 10 days per year accrued on an hourly basis, company-paid holidays of typically nine per year, paid sick time, paid parental leave, an employee assistance program (EAP), identity theft program, travel assistance, will preparation, and fitness and other discounts programs.

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