MLR Operations, Marketing Lead – Pharmaceuticals

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Power Digital Marketing

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

👥 B2C

B2B • B2C • Marketing

Power Digital Marketing is a tech-enabled growth marketing firm that operates at the intersection of data, technology, and human intelligence to make profit predictable. The company provides a comprehensive suite of digital marketing services, including strategic consulting, creative campaigns, data intelligence, media planning, and more to ignite every phase of the customer journey. Power Digital Marketing focuses on delivering business impact through transparency, data-driven strategies, and advanced technologies, helping brands achieve sustained growth and competitive advantage in a hyper-competitive market.

📋 Description

• Function Leadership: You stand up, document, and continuously improve Power Digital’s MLR operations methodology, setting the standards and workflows that govern how regulated content moves through review. • Team Leadership & Coaching: You build, lead, and develop a small operations team, including offshore executors, balancing capacity against demand and coaching for quality, speed, and compliance accuracy. • Veeva PromoMats Ownership: You own the Veeva Vault PromoMats environment — claims library architecture, modular content strategy, reference stewardship, 2253 submission packaging, and integration with creative and media workflows. • Client & Stakeholder Leadership: You serve as the senior operational partner to clients’ medical, legal, and regulatory teams, leading review-process alignment and protecting launch timelines across the portfolio. • Employ AI technologies to enhance and optimize business processes. • Utilize and leverage Power Digital’s Nova ecosystem as it relates to your department. • Other applicable or related duties as assigned.

🎯 Requirements

• 7+ years in pharmaceutical or healthcare promotional operations, with prior experience standing up or scaling an MLR or promotional review function • Deep Veeva Vault PromoMats expertise at the admin level (configuration, workflows, claims library design, modular content) • People leadership experience, including managing or mentoring direct reports and/or offshore teams • Strong command of FDA OPDP guidance and 21 CFR 202, including fair balance, ISI placement, branded vs. unbranded vs. disease-awareness rules, and 2253 filing • Proven track record in compressing review cycle times and increasing content throughput at scale • Comfortable leading process conversations directly with client medical, legal, and regulatory leadership • Bonus: Veeva PromoMats certification, agency-side pharma experience, or experience building offshore or managed-services delivery models

🏖️ Benefits

• Base salary + commission opportunities • Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium • 401(k) plan - 4% employer contribution matching • Unlimited Time Off available on day one • Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors • Fully flex work environment: full-remote, in-office, or hybrid • A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck • Employee Assistance Program (EAP) • 12 observed United States national holidays + 2 mental health recharge days per year • Unlimited opportunities for growth & leadership within a rapidly growing firm • Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s) • Quarterly awards including prize money and recognition for outstanding performance • Opportunities to be involved in company DEI initiatives