Inquest & Claims Coordinator

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Priory

WebsiteLinkedInAll Job Openings

10,000+ employees

🧘 Wellness

🌍 Social Impact

Wellness • Social Impact

Priory is the leading independent provider of mental healthcare and adult social care in the UK, supporting over 28,000 people each year with services for addictions, mental health, learning disabilities, autism and related conditions. The organisation operates around 290 locations and offers roles across nursing, care, support, and clinical leadership, emphasizing inclusion, staff development, and making a positive difference in vulnerable people's lives.

📋 Description

• Support the management of inquests, unexpected deaths and legal claims across our healthcare services • Coordinate case administration • Maintain accurate records • Liaise with key internal and external stakeholders including Coroners, solicitors and insurers • Ensure documentation is managed efficiently and within required timescales • Provide support for claims activity • Help coordinate investigations • Monitor case progress • Maintain compliance with legal and governance requirements

🎯 Requirements

• Previous experience in a coordination or administrative role • Ideally within healthcare, legal or governance environments • Ability to work independently • Exercise sound judgement when handling sensitive information • Build effective working relationships across a wide range of teams • Knowledge of inquests is highly desirable • Highly organised and detail-oriented • Ability to manage competing priorities and maintain accuracy in a fast-paced environment • Strong IT skills are essential • Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint • Confident undertaking advanced tasks such as data analysis, formula creation, conditional formatting and report production • Complete an IT skills assessment to demonstrate proficiency in Microsoft Office applications.

🏖️ Benefits

• 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday! • Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service • Length of service recognition awards – every 5 years • Employee Assistance Programme • Initial Disclosure Check Cost covered, if applicable to role • ‘My Possible Self’ App and health-related benefits • Online discounts and cashback rewards – Priory Perks • Smart Technology scheme (qualifying period) • Cycle to work scheme (qualifying period) • Smart Holidays (qualifying period) • Gym Flex (qualifying period) • Healthcare Cash Plan – Simply Health Scheme • Eye Care Vouchers • ‘Cash for Colleagues’ – Employee referral scheme • Access to development opportunities • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel • Leadership & management development • Parental Leave Gift