RCM Support Associate

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Prompt Therapy Solutions Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

⚡ Productivity

☁️ SaaS

Healthcare Insurance • Productivity • SaaS

Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.

📋 Description

• Coordinate payer portal account setup and enrollment for new client implementations. • Manage user additions, removals, access changes, password resets, and multi-factor authentication. • Maintain company documentation, SOPs, onboarding materials, and operational resources. • Track projects, milestones, action items, and implementation activities across departments. • Coordinate onboarding activities and track completion of client requirements. • Triage and route incoming customer support requests to the appropriate teams.

🎯 Requirements

• High school diploma or equivalent. • 2+ years of experience in healthcare administration, customer support, operations, project coordination, revenue cycle management, or related administrative roles. • Strong organizational, time-management, and follow-through skills. • Excellent written and verbal communication abilities. • Proficiency with Microsoft Office, Google Workspace, and web-based business applications. • Experience working with healthcare payer portals and access management (preferred). • Knowledge of healthcare insurance and revenue cycle management (preferred).

🏖️ Benefits

• HIPAA compliance • Health insurance • Paid time off • Professional development opportunities