Professional Services Consultant

🕒 March 24

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Quadient

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💰 $150M Post IPO debt on 2025-02

Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences.

📋 Description

• Implement customer projects focused on Impress and e-Services solutions • Configure and adapt solutions for document processing, output management, and digital workflows • Take ownership of project delivery and, where relevant, lead implementation projects • Provide 1st and 2nd level support for existing customers • Train and onboard customers - both remotely and on-site • Act as a technical expert for internal teams (Business Consulting, Sales, Presales) • Support presales activities by contributing technical insights during customer discussions • Collaborate with colleagues to share best practices and continuously improve delivery standards

🎯 Requirements

• Background in IT, software implementation, or system integration (degree or equivalent experience) • Experience in areas such as software implementation, system administration, development, or platform delivery • Interest or experience in document processing, output management, or digital communication solutions • Familiarity with EDI standards and formats (XML, EDIFACT, XRechnung, etc.) is a plus • Basic programming or scripting knowledge (e.g., Java, .NET, RegEx) • Strong analytical and problem-solving skills • Customer-oriented mindset with strong communication abilities • Fluent German and English

🏖️ Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.