Community Outreach and Client Care Coordinator

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🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $55k - $60k / year

⏱ Part Time

🟢 Junior

🟡 Mid-level

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Qualicare Home Care

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 B2C

🧘 Wellness

B2C • Wellness

Qualicare Home Care is a professional home care provider offering personalized, 360° in-home services for seniors and people with chronic or complex medical needs. They provide daily living assistance, companionship, family care coordination, hospital-to-home transitions, and specialized care such as Alzheimer’s/dementia care, palliative and hospice support, and care for conditions like ALS, MS, Parkinson’s. Qualicare coordinates care through local Care Experts (many with nursing backgrounds), offers 24/7 support, and emphasizes compassionate, client-centered plans to help people remain safely at home.

📋 Description

• Promote Qualicare Hamilton’s services to community partners to drive business growth and generate referrals. • Respond to and manage incoming client inquiries and coordinate caregiving services. • Maintain up-to-date schedules for clients and caregivers using scheduling software. • Support outreach and brand visibility through social media and CRM tools. • Build, foster, and maintain strong relationships with clients, caregivers, and community stakeholders. • Conduct a minimum of 40 outreach calls or visits per week to promote Qualicare services. • Provide weekly updates and reporting on marketing activities and community engagement efforts. • Match clients with appropriate caregivers based on needs, skills, and geography. • Ensure accurate documentation of client information and service details.

🎯 Requirements

• Post-secondary education preferred, ideally in business, healthcare, or a related field. • 2–3 years of experience in sales, marketing, scheduling, or customer service (healthcare experience an asset). • Strong organizational, communication, and interpersonal skills. • Proficient with Microsoft Office (Word, Excel, PowerPoint) and CRM/scheduling software. • Familiarity with social media platforms. • Reliable vehicle, valid driver’s license, and insurance required.

🏖️ Benefits

• Bonus based on performance • Competitive salary • Flexible schedule • Opportunities for professional development • Supportive team environment • Opportunity to make a meaningful difference in the lives of clients and families