Salesforce Administrator

🕒 June 4

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🌐👷 Salesforce Administrator

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RainFocus

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

💰 Series C on 2021-09

SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

📋 Description

• Customize and maintain the RainFocus Salesforce platform through declarative configuration (Flows, validation rules, page layouts, and custom fields). • Provide day-to-day end-user support, troubleshooting, and user management (roles, profiles, and permission sets). • Manage tasks and help tickets in a fast-paced environment, driving issues to resolution with a strong focus on customer satisfaction. • Work closely with stakeholders and business analysts to document, implement, and optimize system requirements. • Assist with environment maintenance, data hygiene, and basic release management (handling sandboxes and change sets). • Maintain accurate documentation of system configurations, processes, and user guides. • Work iteratively within a small, collaborative Agile team.

🎯 Requirements

• 1–3 years of hands-on experience implementing and maintaining Salesforce.com platforms (Sales Cloud and Service Cloud). • Strong experience with declarative development, specifically Lightning Experience, Lightning App Builder, and Salesforce Flows. • Solid understanding of the Salesforce Security Model (profiles, permission sets, sharing rules, and OWDs). • Experience with basic data management tools (Data Loader, Import Wizard) and maintaining data integrity. • Ability to build custom reports, dashboards, and list views to provide business insights. • Excellent problem-solving skills and a knack for troubleshooting user issues. • Salesforce Certified Administrator credential.

🏖️ Benefits

• Competitive salaries • Competitive benefits • 401k • Generous PTO