Senior Product Manager – K-12 Event Management

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Raptor Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

☁️ SaaS

🔒 Cybersecurity

Education • SaaS • Cybersecurity

Raptor Technologies is a company that specializes in integrated school safety solutions. They provide a comprehensive suite of software and services designed to enhance school security, focusing on tools such as visitor management systems, behavioral threat assessment software, and emergency management systems. Raptor's solutions are utilized by a vast number of educational institutions to ensure the safety and compliance of students and staff, offering features like emergency notifications, training programs, and various management systems tailored for schools.

📋 Description

• Own and evolve the EventSafe product strategy, roadmap, and vision aligned with Raptor’s revenue goals and K–12 market needs • Define short-, mid-, and long-term roadmap horizons, communicating priorities clearly to engineering, sales, marketing, and executive leadership • Identify and evaluate new product opportunities in school events management, including ticket sales, access control, capacity management, and mobile attendee experiences • Identify and evaluate cross-product opportunities to leverage other Raptor K–12 school safety products within the EventSafe platform • Leverage AI-assisted product development lifecycle (AI-PDLC) practices throughout discovery, planning, and delivery — using AI tooling to accelerate research, requirement development, prioritization, and decision-making • Work directly with K–12 school administrators, athletic directors, activities coordinators, and other end users to deeply understand their needs for managing school events — from athletic competitions to performances to fundraisers • Conduct competitive analysis and market research across events management, ticketing platforms (both K–12-specific and general-purpose), and mobile event apps • Partner with Product Marketing to understand market direction, competitive forces, and go-to-market strategy • Leverage customers and prospects as active feedback partners on priorities, requirements, and product design • Collaborate with a significantly scaled engineering team based in India; actively participate in team rituals and planning sessions • Embrace modern AI-assisted product development lifecycle (AI-PDLC) practices with your team to drive project planning, backlog refinement, and requirement definition in partnership with the engineering team • Work in a hybrid model where you carry both strategic PM responsibilities and where you partner closely with engineering tech leads and the design team on project refinement, backlog prioritization, and project delivery • Travel periodically to India to build relationships with the engineering team, align on roadmap priorities, and accelerate delivery velocity • Develop and deliver realistic delivery timelines coordinated with product management, engineering, design, and stakeholder teams • Manage the EventSafe product lifecycle from discovery through release, go-to-market, and post-launch optimization • Define and track success metrics for adoption, engagement, and revenue generation • Partner with Sales on training, positioning, and deal support for EventSafe opportunities both virtually and at in-person meetings or key clients • Work with customer success and professional services teams to ensure smooth implementations and strong customer experiences • Evaluate product usage data and analytics to continuously inform decision-making • Maintain high-frequency communication across technology, engineering, support, implementations, sales, and marketing • Present product plans, roadmaps, competitive analysis, and go-to-market strategies to executive leadership • Serve as a strong product voice in go-to-market activities — supporting client-facing sales presentations, training and enabling Solution Engineers, and actively participating in pipeline and deal advancement alongside the sales team

🎯 Requirements

• 5+ years of software Product Management experience, with at least 2 years at the Senior PM level • Deep domain expertise in events management technology — including online ticketing, ticket sales platforms, event registration, access control, or event operations software • Strong background in mobile app product management (iOS and/or Android); experience shipping mobile-first or mobile-native products • Experience working with offshore or distributed engineering teams; demonstrated ability to manage across time zones effectively • Strong Agile/SDLC experience, including Jira or equivalent tools • Proven ability to lead without authority — aligning cross-functional teams around a product vision • Strong analytical and problem-solving skills with experience using data to drive product decisions • Excellent verbal and written communication skills; comfortable presenting to executive audiences • Bachelor’s degree or equivalent professional experience.

🏖️ Benefits

• Remote-first philosophy • Flexible paid time off • Paid parental leave • 11 Paid holidays per year • Workplace flexibility • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical • 401(k) employer contribution to help you plan for the future • Company paid life insurance, STD, and LTD