Criminal Investigator

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Logo of RealPage, Inc.

RealPage, Inc.

5001 - 10000 employees

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 $18.6M Post-IPO Equity - RealPage on 2022-01

Real Estate • SaaS • B2B

RealPage, Inc. is a provider of property management software and services focused on the rental housing and broader real estate markets. The company offers cloud-based (SaaS) platforms and AI-driven tools for leasing, resident experience, revenue and financial management, utility and sustainability, vendor and spend management, smart building integrations, and analytics—serving multifamily, affordable, student, senior, single-family and commercial property operators. RealPage’s solutions are designed for property management companies, owners, investors and vendors to streamline operations, increase revenue, and improve the resident experience.

📋 Description

• Review criminal record data reported by RealPage Screening to ensure accuracy, completeness, and correct consumer association. • Evaluate criminal records from vendor-provided data and manual research. • Analyze court documents and case information and compare information to criminal databases. • Contact appropriate agencies, e.g. courthouse, district attorney’s office, sheriff’s office, and recorder’s office as needed to confirm public record information. • Conduct review to ensure cases are up-to-date and reflect any changes located in the docket. • Utilize databases and online resources to determine consumer identification and relationships to reported records. • Manage multiple record queues and prioritize tasks to meet turnaround expectations. • Communicate record updates and corrections with criminal data providers to ensure the necessary changes are made to data resulting from review findings. • Partner with criminal data providers to resolve delays, incomplete records, or data issues. • Assist in quality assurance of criminal updates when needed.

🎯 Requirements

• College degree or equivalent relevant experience preferred. • Knowledge of criminal court systems and processes required. • 1-2 years of experience in background screening, criminal records analysis, or legal research preferred. • Ability to analyze and validate complex data across multiple sources. • Experience with Microsoft Windows and Office required. • Excellent written and verbal communication skills. • Investigative and analytical skills required to acquire public record information. • Ability to work efficiently in a high-volume, multi-system environment. • Knowledge of the Fair Credit Reporting Act (FCRA) a plus. • Experience with SQL a plus.

🏖️ Benefits

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position.

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