Service Technician – Regional Travel

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $19 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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RealPage, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 $18.6M Post-IPO Equity - RealPage on 2022-01

Real Estate • SaaS • B2B

RealPage, Inc. is a provider of property management software and services focused on the rental housing and broader real estate markets. The company offers cloud-based (SaaS) platforms and AI-driven tools for leasing, resident experience, revenue and financial management, utility and sustainability, vendor and spend management, smart building integrations, and analytics—serving multifamily, affordable, student, senior, single-family and commercial property operators. RealPage’s solutions are designed for property management companies, owners, investors and vendors to streamline operations, increase revenue, and improve the resident experience.

📋 Description

• Installs, maintains, tests, troubleshoots, and repairs AMR equipment (Tehama, Inovonics, Next Century, Aclara and Cerenti) in the field to ensure optimum usage and quality. • Attention to detail and accuracy to record meter data in project management software [MOSS]. • Evaluates plumbing, electric and gas needs and takes appropriate steps for installation of equipment. • Relies on pre-established guidelines and works independently to perform the functions and duties of the position. • Troubleshoot network related issues, including routers and phone lines. • Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC controls, including software engineering and commissioning tools, DDC controllers and field devices. • Retrofit large commercial mechanical systems and combine by integrating electronic systems within submetering systems to produce raw meter data to be accurately billed. • Manages, implements and/or performs technical product support for equipment that has been installed; a system integration specialist. • Communicate consistently in a clear and concise way, and adapt to client-specific needs by providing options/alternative solutions. • Organizes data into report formats which can be presented to internal and external clients. • Maintain good communication with property staff, responding to questions but also passing concerns to your management or internal client service representatives. • Collect any necessary due diligence from the client, including prior biller information and submeter information (typically needed for a retrofit project). • Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment.

🎯 Requirements

• Willingness to travel up to 75% of the time. • Ability to read low voltage wiring diagrams and controls flow diagrams. • Good problem resolution and analytical skills (troubleshoot technical issues, communicate, and document solutions to non-technical parties). • General technical knowledge of commercial HVAC equipment, AHU’s, VAV’s, boilers, chillers and Electrical Smart Grid Panel Board Systems. • General knowledge of construction, plumbing and electrical work - ideally submetering systems and equipment is beneficial. • Excellent interpersonal skills, and written/verbal communication skills required. • Strong organizational skills, and a high level of attention to detail required. • Ability to work well under pressure in a fast-paced environment dealing with complex issues on an on-going basis required. • Desired computer skills: MS Office Professional (Access, Excel, and Outlook), TCP/IP, router - networking, RF.

🏖️ Benefits

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position.