Senior Technical Trainer – Operational Excellence Champion

🕒 March 26

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RESA Power

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚡ Energy

🤝 B2B

Energy • B2B

RESA Power is a national provider of comprehensive power-system solutions and services focused on ensuring electrical safety, reliability, operability, and efficiency. They deliver electrical testing and diagnostics, maintenance and repair, transformer services (maintenance, remanufacturing, oil testing), switchgear and component supply and manufacturing, field and emergency services, temporary power rentals, and renewable-energy support (solar, wind, battery energy storage). With 50+ locations across the U. S. and Canada, RESA Power serves utilities, data centers, industrial and commercial customers, government, hospitals, and other B2B markets.

📋 Description

• This position is responsible for the operational excellence of our Systems and Service teams in both the US and Canada. • Includes the assessment of technician skills and the creation, preparation, and delivery of Technical Training material for Employees. • Support technicians on questions they have while in the field. • Create SOPs, templates, test sheets and reports as well as preparing technicians for certification exams. • Act as mentors in our apprentice programs. • Represent the organization at trade shows by providing presentations and papers. • Build relationships with technical schools by sitting on boards to develop curriculum and attending activities and recruiting fairs. • Evaluate best practices in the region and determine standardization plan. • Work with counterparts and company SMEs to create field SOPs and standardized templates. • Lead process improvement initiatives. • Deliver engaging training materials through hands on, live and virtual training independently or in collaboration with internal and external SMEs. • Incorporate data and assessments to measure the success of training course(s) and materials and analyze course feedback; use data to make program improvements and adjustments. • Follow and achieve compliance, accreditation, and business goals including NETA Certification requirements and participation. • Act as a liaison to technical schools in the territory and provide guidance for curriculum and participate in activities at the school including recruiting fairs.

🎯 Requirements

• A Bachelor’s degree in a related field or equivalent experience • At least 8 years of relevant field experience • NETA level 3 or 4 certification required (or equivalent certification recognized by an industry organization such as NFPA, NICET, NCEES, etc) • Experience with the NFPA70E Standard • Proven expertise in common Power Systems topics • Critical thinking, problem solving and desire to learn • Experience presenting to groups • Experience training others • Ability to accommodate and respond to unconventional training requests • Proven experience in building training programs from the ground up • Intermediate skill level with PowerPoint, Word, Microsoft Excel, advanced skill preferred • Strong organizational skills • Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical personnel • Ability to adjust to changes in workflow, prioritize as needed, and meet deadlines • Must demonstrate a team player mindset

🏖️ Benefits

• Full benefits including medical, dental, vision • Company-paid life insurance • Employee Ownership Plan • Matching 401k • Paid time off • Paid Holidays (10 a year) • Milestone bonus