SaaS Configuration Lead

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🏄 California – Remote

🏄 California – Remote

💵 $75k - $126k / year

⏰ Full Time

🟠 Senior

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Resource Innovations

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

• Lead the implementation and configuration of enterprise SaaS solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities. • Partner directly with clients to gather business requirements, facilitate workshops, validate solutions, and guide implementation decisions throughout the project lifecycle. • Configure application features, workflows, business rules, user interfaces, and client-specific functionality using low-code/medium code configurations, HTML/CSS, and JavaScript to meet business requirements. • Develop functional specifications, solution designs, process flows, configuration documentation, and other implementation deliverables. • Lead the design and implementation of system integrations, APIs, ETL processes, data mapping, user authentication, and reporting requirements in collaboration with client technical teams. • Plan and execute solution configuration, system testing, user acceptance testing (UAT), deployment activities, and production releases. • Troubleshoot configuration, data, integration, and application issues; partnering with Product and Development teams to resolve complex technical challenges. • Identify opportunities to improve business processes, system performance, usability, and implementation efficiency. • Provide post-launch support, knowledge transfer, and ongoing solution advisory services. • Collaborate closely with Product Management, Development, Quality Assurance, and Software Project Management throughout the implementation lifecycle. • Mentor implementation consultants and provide technical leadership on complex client engagements.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Business Information Systems, or a related field, or an equivalent combination of education and relevant experience. • 5–7+ years of experience implementing, configuring, or supporting enterprise SaaS, low-code, CRM, ERP, or workflow automation platforms in a client-facing consulting or implementation role. • Hands-on experience configuring enterprise SaaS applications, including workflows, business rules, forms, user interfaces, reports, dashboards, JavaScript, HTML/CSS, and business process automation. • Experience with system integrations, REST APIs, ETL/data mapping, authentication, system testing, user acceptance testing (UAT), deployments, and post-production support. • Strong analytical, problem-solving, and communication skills with the ability to translate business requirements into scalable software solutions. Experience in the utility, clean energy, or regulated industries is preferred but not required.

🏖️ Benefits

• Health insurance • 401(k) retirement plan with employer match • Three weeks of paid vacation annually • Paid holidays • Parental leave • Employee assistance program • Commuter benefits • Additional supplemental offerings