Senior Process Improvement Specialist

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🕒 March 12

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Logo of UR Ventures

UR Ventures

11 - 50 employees

📚 Education

🤝 B2B

🔬 Science

Education • B2B • Science

UR Ventures is the innovation and commercialization arm of the University of Rochester, focused on advancing research and academic entrepreneurship. It connects university faculty and researchers with industry partners to facilitate the development of new technologies and businesses that can positively impact society. UR Ventures promotes collaboration, creativity, and knowledge transfer, thereby contributing to the university's mission of making the world ever better.

📋 Description

• Consults with staff at all levels in the organization, including department heads and project team leaders to provide support in identifying and achieving positive outcomes for the organization. • Analyzes existing business processes, identifying areas for improvement, and implementing strategies to enhance efficiency, reduce costs, and optimize overall performance. • Develops Lean Performance Improvement capabilities through the delivery of education and training for all staff and faculty as required. • Applies cutting-edge customer service and consulting skills to drive initiatives throughout the organization. • Provides consulting services that support strategic plans to improve patient care and control costs. • Conceptualizes and develops Lean Performance Improvement capabilities and strategies within the assigned value stream. • Facilitates the implementation of initiatives to benefit the organization and achieve negotiated customer outcomes. • Supports and facilitates Targeted Improvement Efforts (TIEs) through defining the problem, gathering data, and successful implementation of tools. • Collaborates with Lean Practitioners in developing appropriate measures and metrics for capturing lean benefits using appropriate methodology throughout the tools and techniques to achieve operational improvement. • Supports the development of new initiatives, such as organization-wide customer service, communication processes and re-engineering. • Formulates, manages, administers, interprets and coordinates work processes related to the implementation, administration, presentation and evaluation of education.

🎯 Requirements

• Bachelor's degree in education, business, industrial engineering, or related field and 2 years experience in education, training or orientation and related consulting experience required • Master's degree preferred • Experience in the health care environment preferred • Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) required • Proven experience in leading process improvement projects required • Excellent analytical, problem-solving, and project management skills required • Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels required • Proficiency in data analysis tools required

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