
1001 - 5000 employees
Founded 1916
🧘 Wellness
🤝 Non-profit
Wellness • Non-profit
Rosecrance Behavioral Health is a mission-driven behavioral health provider offering comprehensive, outcomes-based treatment for mental health conditions and substance use disorders. With more than 100 years of experience and 60+ physical and virtual locations across the upper Midwest, Rosecrance delivers residential, outpatient, partial hospitalization, intensive outpatient, detox, medication-assisted treatment (including SPRAVATO and TMS), sober living, and family-centered services. The organization operates a foundation that provides charity care, offers community and professional education through Rosecrance Learning, and emphasizes individualized, evidence-informed care to help clients and families achieve lasting recovery.
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1001 - 5000 employees
Founded 1916
🧘 Wellness
🤝 Non-profit
Wellness • Non-profit
Rosecrance Behavioral Health is a mission-driven behavioral health provider offering comprehensive, outcomes-based treatment for mental health conditions and substance use disorders. With more than 100 years of experience and 60+ physical and virtual locations across the upper Midwest, Rosecrance delivers residential, outpatient, partial hospitalization, intensive outpatient, detox, medication-assisted treatment (including SPRAVATO and TMS), sober living, and family-centered services. The organization operates a foundation that provides charity care, offers community and professional education through Rosecrance Learning, and emphasizes individualized, evidence-informed care to help clients and families achieve lasting recovery.
• Responsible for the collection of outstanding balances from commercial insurance and self-pay payers • Continuously improving revenue cycle processes • Manage client business accounts, policy applications and collection activities • Work eight-hour shift five days a week and be available to work additional hours when necessary • Overtime may be required • Responsible for overall credit and collections activities of client accounts • Maintain integrity of accounts receivable ledger, including aged receivable monitoring on an ongoing basis • Responsible for maintaining current knowledge of revenue components including benefit plans, contract terms and rates and billing forms and codes • Check status of claims through use of telephone, websites and/or other means available • Document adjustments needed to client accounts • Identify & recommend adjustments needed to client accounts • Pursue collection activities and follow up for balances outside of established norms • Coordinate collection activities with outside agencies, including court appearances, as needed • Maintain consistency in application of credit policies throughout the revenue cycle – from admission to final account resolution • Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols • Participate in mandatory Payment Card Industry (PCI) training, access controls, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines • Provide feedback & education to departments/internal customers with regards to issues that impact revenue flow and or capture • Provide appropriate documentation and reports designed to assist in fiscal management of the agency • Serve as a member of the Revenue Cycle Team and participate in all team meetings and activities • Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct • Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance • Deliver exceptional customer service consistently to every customer
• High School diploma or GED • One to two years of experience in healthcare claims processing and collections, or an equivalent combination of education, training and experience • Computer proficiency in a Windows environment, knowledge of Microsoft Office products with an emphasis in Excel • Adequate written skills to accurately complete required documentation within the time frames prescribed • Excellent organizational skills
• Medical, dental, and vision insurance (multiple plan options to meet your needs) • 401(k) with employer match & discretionary contribution • Group Life Insurance, LTD and AD&D • Tuition assistance & licensure/certification reimbursement • Paid Time Off, sick time, bereavement leave • Referral program earning up to $1,000 per hire! • Wellness program, including an on-site gym at select facilities • Discounts at participating retailers • Daily pay available through UKG Wallet for financial flexibility
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