RR Donnelley
10,000+ employees
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.
Associate General Manager, Creative Services
🔥 0 minutes ago
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RR Donnelley
10,000+ employees
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.
📋 Description
• Serve as a contact and liaison for senior client leadership and day-to-day needs • Foster client relationships, and assist in identifying new opportunities • Lead and participate in monthly, quarterly, and ad-hoc client business review sessions • Refine and streamline day-to-day operations and processes across all divisions • Provide strategic operational improvements and facilitate their execution • Partner with all affiliated internal RRD teams to oversee projects from initial concept through final fulfillment • Demonstrate accountability for the team’s flawless execution and overall performance • Assist in staff management duties, including recruiting, employee relations, performance management, coaching, and succession planning • Contribute to strategic planning by identifying the big picture and reaching beyond initial scope
🎯 Requirements
• Bachelors degree in a related discipline is required • At least 8 years of experience leading large teams as well as client services/account-focused leadership experience • Extensive business management and leadership experience • Expert proficiency in Microsoft Office tools, including Excel and pivot tables for comprehensive data analysis • Deep understanding of the agency process, workflow, and culture • Deep technical understanding of CMS systems, Adobe Creative Cloud, and various data import tools and methods • Demonstrated experience running data profiles and creating metric reports
🏖️ Benefits
• medical, dental, and vision coverage • paid time off • disability insurance • 401(k) with company match • life insurance • voluntary supplemental insurance coverages • parental leave • adoption assistance • tuition assistance • employer/partner discounts
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