Principal Specialist, Learning Operations Specialist

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $86.8k - $165.2k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🚀 Aerospace

Aerospace • Defense • Sustainability

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Own day-to-day operational execution of ELDP and DLDP learning and development activities in partnership with the Program Manager. • Support rotational assignment processes (where applicable): track rotations, coordinate with HR and business leaders, and maintain accurate participant records. • Manage and maintain calendar and key milestones for all learning and development activities for DLDP & ELDP • Coordinate logistics for DLDP & ELDP Recruiting efforts, including creating & maintaining interviewer lists, Zoom invites, day-of logistics, and participant follow up • Track and report regularly to Program Manager on off-placement status. • For DLDP, manage calendar and logistics of off-placement list and interviews. • Coordinate logistics for in-person and virtual sessions, including facilities, catering, travel guidance, materials management, and technology (Teams/Zoom, LMS, virtual classrooms), including up to 20% travel for onsite logistics. • Partner with external vendors and internal facilitators to manage contracts, session schedules, rosters, and evaluations. • Maintain accurate ELDP & DLDP participant data, including enrollment, completion status, rotations, and key milestones. • Develop and maintain dashboards and standard reports (alumni reporting, participation, completion, feedback, program health, and other key metrics) for HR, business leaders, and the Program Manager. • Analyze feedback and operational data to identify trends, risks, and opportunities for improvement. • Serve as a primary operational contact for participants, people leaders, HR business partners, and rotation hosts. • Respond to queries about program logistics, eligibility, timelines, and requirements, escalating issues to the Program Manager as needed. • Document and maintain standard operating procedures (SOPs) for ELDP and DLDP operations. • Identify and implement process improvements to streamline operations, reduce manual work, and enhance participant experience. • Support harmonization and alignment efforts across RTX leadership development programs (e.g., shared templates, standardized metrics, common processes).

🎯 Requirements

• Bachelor’s degree in Human Resources, Business, Education, Engineering, Digital/IT, or related field. • A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience • Experience managing complex logistics for multi‑session programs, events, or training initiatives. • High proficiency with Microsoft 365 (Excel, PowerPoint, Teams, SharePoint) and comfort working in HR/learning systems (e.g., LMS, survey platforms). • Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines across stakeholders and time zones. • Excellent written and verbal communication skills and strong attention to detail.

🏖️ Benefits

• medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • flexible work schedules • employee assistance program • Employee Scholar Program • parental leave • paid time off • holidays