Principal AI Engineer

🕒 May 15

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $280.5k - $330k / year

⏰ Full Time

🔴 Lead

🤖 AI Engineer

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

☁️ SaaS

👥 B2C

💰 Series C - Rula on 2024-07

Healthcare • SaaS • B2C

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• As a Principal AI Engineer at Rula, you will own the AI foundation that determines how generative AI shows up across mental healthcare. • You will operate where architecture, applied research, and real-world clinical constraints meet, designing durable, production-grade systems that power patient engagement and provider workflows at scale. • This is a deeply hands-on role where you will act as a technical multiplier, architecting core platform primitives (RAG, agentic loops) while setting the standard for technical excellence and safety in a regulated environment.

🎯 Requirements

• 10+ years of software engineering experience, including 7+ years with Public Cloud (AWS, GCP, etc.) and • 5+ years designing/scaling distributed systems. • 5+ years of deep experience in Python and at least one other backend language (TypeScript, Java, Go, etc.). • 2+ years building AI-powered products at scale with foundation models (OpenAI, Anthropic, Gemini, etc.). • 2+ years of experience with LLM integration patterns such as RAG, agentic loops, and orchestration frameworks like LangChain or LlamaIndex. • 3+ years working with MLOps, data pipelines, evaluation, and observability systems for continuous model improvement.

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fun team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all