Staff AI Engineer – Applied AI

🕒 April 1

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Rula

501 - 1000 employees

Founded 2019

☁️ SaaS

👥 B2C

💰 Series C - Rula on 2024-07

Healthcare • SaaS • B2C

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• We’re hiring a Staff AI Engineer to lead some of Rula’s most important applied AI investments as we scale. • You’ll own technical direction for high-impact AI products, work across teams to turn big ideas into shipped systems, and help raise the bar for how we build, evaluate, and operate AI in production. • This role sits at the center of product innovation and engineering execution, with the chance to influence both what we build and how we build it. • It’s a strong fit for someone who loves operating in fast-moving environments, wants to drive outsized impact, and is excited to help define the future of AI at Rula.

🎯 Requirements

• 8+ years of AI/ML development (AI solution design, model design, training / finetuning, deployment and quality upkeep), with track record of product success (i.e. not just in an academic or research environment) • 5+ years of deep experience in Python and 2+ years with at least one backend language (preferably JavaScript, TypeScript, Java, or Go) • Hands-on experience with foundation models (OpenAI, Anthropic, Bedrock, Gemini, etc.) • Experience designing evaluation pipelines for human alignment, factual accuracy, or model interpretability. • Strong expertise in LLM integration patterns (RAG, tool/function calling, agents, memory routing, etc.), AI orchestration frameworks (eg. LangChain, LlamaIndex, DSPy, Haystack), and vector databases (eg. Pinecone, Weaviate, FAISS, Milvus). • Deep understanding of AIOps, data pipelines, evaluation, and observability systems for continuous model improvement. • Strong and effective communication skills. • Bachelor’s degree or above in Machine Learning, or related field.

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

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