Operations Manager

🔥 17 hours ago

🌽 Illinois, North Carolina, +2 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $117.4k - $177.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as the main operational interface between the organization and the Federal Government's Program Management Office (PMO) for a major government-wide acquisition contract (GWAC / IDIQ) • Proactively monitor federal portals for incoming Requests for Quotes (RFQs), manage order responses, and handle day-to-day program inquiries • Execute line-item modifications (CLIN additions) via Technology Refreshment (TR) requests • Help prepare mandatory agency financial reports, provide dedicated customer support services to vehicle users, and prepare critical Contract Data Requirements • Manage complex audit and financial statement risks for the expanding US Federal division • Establish rigid operational safeguards to confirm that documented project milestones and deliverables strictly align with active corporate billings • Resolve visibility gaps caused by multi-tiered invoicing structures • Proactively lead the cleanup and detailed investigation of existing transaction variances across multiple individual project sub-ledgers • Serve as an essential financial advisor to Portfolio Delivery Leaders (PDLs) to optimize project revenue plans, pricing control, and P&L stability

🎯 Requirements

• 5–8+ years of experience in Federal Financial Management, Contract Administration, or Business Operations within the US Public Sector • US Citizenship is required, alongside the eligibility and willingness to undergo a federal background investigation to obtain a security clearance • Hands-on experience working directly with Federal PMOs, monitoring procurement portals, responding to RFQs, and managing contract deliverables/modifications (CLINs/TRs) • Deep, hands-on experience handling complex federal contract vehicles, billing structures, and intercompany cash application cycles • Proven track record of untangling messy ledger data, investigating complex financial variances, and matching high-volume lump-sum payments without clean remittance advice • Strong familiarity with enterprise CRM financial architecture and the ability to build manual offline validation frameworks when system blindspots occur

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program